Procedures for transferring organizational knowledge during generational change: a systematic review
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2024-03-15
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Elsevier Ltd
Resumen
The loss of organizational knowledge has emerged as a prevalent issue for 21st-century organizations. This systematic review aims to scrutinize knowledge transfer procedures applied to individuals in managerial and intermediate positions during generational change or knowledge management initiatives. Following the PRISMA statement [1], this review progressed through four stages, applying inclusion and exclusion criteria, and ultimately identifying 28 articles for the final analysis. Descriptive indicators and content-related metrics were employed in the study. Key findings include: (1) predominant investment in knowledge retention studies and procedure design is observed among large companies, primarily in the secondary sector; (2) digitalization emerges as a critical aspect of effective organizational knowledge transfer procedures and protocols; (3) intra-organizational communication styles are predominantly employed for knowledge transfer; (4) organizations prefer a collective approach to transferring both tacit and explicit knowledge. In summary, this research offers fresh insights into a pivotal area of business management, showcasing originality in its exploration of knowledge transfer within the realms of generational change and knowledge management
Palabras clave
Business development
Generational change
Knowledge management
Knowledge transfer
Systematic review
Generational change
Knowledge management
Knowledge transfer
Systematic review
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Cita
Igoa-Iraola, E., & Díez, F. (2024). Procedures for transferring organizational knowledge during generational change: A systematic review. Heliyon, 10(5). https://doi.org/10.1016/J.HELIYON.2024.E27092