Methodological framework of the Spanish Smart Tourism Destinations model

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dc.contributor.authorAlzua Sorzabal, Aurkene
dc.date.accessioned2025-06-02T07:20:04Z
dc.date.available2025-06-02T07:20:04Z
dc.date.issued2024
dc.date.updated2025-06-02T07:20:04Z
dc.description.abstractThe Spanish Smart Tourism Destinations model (DTI Model) has established itself as an indisputable benchmark in terms of public tourism policies, providing a strategic management tool that integrates the main challenges facing tourism destinations and offers guidelines for dealing with them. It is a model developed from the smart city concept, shifting its focus from the resident to the visitor, incorporating elements that go beyond the technological application, such as governance, technology, innovation, or accessibility. The chapter includes the work carried out over the years in terms of standardization, within the CTN178 Technical Standardization Committee, led by SEGITTUR, and which has allowed the publication of a good number of standards related to the Spanish Smart Tourism Destinations model. SEGITTUR’s DTI diagnostic methodology consists of 5 pillars (Governance, Innovation, Technology, Sustainability, and Accessibility), which represent the areas on which destinations must work and improve; these pillars are developed throughout 16 areas of action, explicitated into 97 requirements and 261 indicators, which allow the level of performance of the destination to be measured homogeneously and compared with other destinations. Finally, the chapter includes a mention of the relationship between the Spanish Smart Tourism Destinations model and the SDGs and presents the level of implementation of the Sustainable Development Goals (SDGs) at both national and international level.en
dc.identifier.citationAlzua-Sorzabal, A. (2024). Methodological framework of the Spanish Smart Tourism Destinations model. En Tourism, Hospitality and Event Management: Vol. Part F3203 (pp. 37-86). Springer Nature. https://doi.org/10.1007/978-3-031-60709-7_3
dc.identifier.doi10.1007/978-3-031-60709-7_3
dc.identifier.eissn2510-5000
dc.identifier.issn2510-4993
dc.identifier.urihttp://hdl.handle.net/20.500.14454/2886
dc.language.isoeng
dc.publisherSpringer Nature
dc.rights© Sociedad Mercantil Estatal para la Gestión de la Innovación y las Tecnologías Turísticas, S.A.M.P. 2024
dc.subject.otherCompetitiveness
dc.subject.otherCTN178
dc.subject.otherDTI Model
dc.subject.otherDTI network
dc.subject.otherNormalization
dc.subject.otherSDGs
dc.subject.otherSmart city
dc.subject.otherSmart territories
dc.subject.otherSmart tourism destinations
dc.subject.otherTourism management
dc.subject.otherTourism policy
dc.titleMethodological framework of the Spanish Smart Tourism Destinations modelen
dc.typebook part
dcterms.accessRightsopen access
oaire.citation.endPage86
oaire.citation.startPage37
oaire.citation.titleTourism, Hospitality and Event Management
oaire.citation.volumePart F3203
oaire.licenseConditionhttps://creativecommons.org/licenses/by-nc-nd/4.0/
oaire.versionVoR
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