Connections between a tourist destination, the digital ecosystem, and ICT actors
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Fecha
2024
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Springer Nature
Resumen
The tourism sector and tourist destinations are undergoing a digital transition in order to improve their resilience and competitiveness. The way in which tourist destinations address this digital transition differs, as some incorporate more technology in their ecosystem than others, giving rise to the emergence of different types of digital tourism networks. This study seeks to determine the different ways in which a tourist destination connects with a digital ecosystem, specifically focusing on the connections with ICT actors. It is based on the theoretical framework of tourism as an ecosystem. Using web crawling, network data have been compiled on 670 tourism actors and more than 36,000 websites to which they are connected through hyperlinks. The most frequently linked entities of the discovered digital ecosystem have been identified and classified (n = 447), distinguishing between 13 types of ICT actors. The results show how the online destination network has been incorporated into the digital ecosystem. The study reveals that the configuration of the digital ecosystem surrounding a tourist destination is characterised by the different levels of importance for the network of destination actors in which the ICT actors play a central role.
Palabras clave
Digital ecosystem
Hyperlinks
ICT actors
Online network
Tourist destination
Hyperlinks
ICT actors
Online network
Tourist destination
Descripción
Ponencia presentada en la TURITEC 2023 Conference, celebrada en Málaga entre el 19 y el 20 de octubre de 2023
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Cita
Alzua-Sorzabal, A., Herasimovich, V., Guereño-Omil, B., & Thiel-Ellul, D. (2024). Connections between a tourist destination, the digital ecosystem, and ICT actors. Springer Proceedings in Business and Economics, 17, 215-226. https://doi.org/10.1007/978-3-031-52607-7_20