Tourism disaster risk communication: foreign employees’ preparedness and involvement in the Japanese accommodation industry

dc.contributor.authorNagai, Hayato
dc.contributor.authorSaito, Hiroaki
dc.contributor.authorAliperti, Giuseppe
dc.contributor.authorRitchie, Brent W.
dc.date.accessioned2024-11-07T08:21:18Z
dc.date.available2024-11-07T08:21:18Z
dc.date.issued2023
dc.date.updated2024-11-07T08:21:18Z
dc.description.abstractTourism operators play an important role in risk communication during a natural disaster. This study focussed on foreign employees in the Japanese accommodation industry and explored their preparedness for natural disasters and involvement in the disaster risk communication process. Adopting the mental models approach as the basis for the investigation, semi-structured interviews were conducted with foreign employees working at traditional Japanese-style inns (ryokan). The results indicated that foreign workers often do not receive training on how to handle natural disasters at work and are excluded from the risk communication process. Furthermore, their knowledge of local hazards was limited. As this is a timely and important topic, future research directions are proposed to extend discussion on this topic further.en
dc.description.sponsorshipThis work was supported by Japan Society for the Promotion of Science (JSPS): [JSPS KAKENHI Grant Number JP17H02250 and JSPS Grant Number P19766]en
dc.identifier.citationNagai, H., Saito, H., Aliperti, G., & W. Ritchie, B. (2023). Tourism Disaster Risk Communication: Foreign Employees’ Preparedness and Involvement in the Japanese Accommodation Industry. En Tourism Planning and Development (Vol. 20, Número 3, pp. 489-498). Routledge. https://doi.org/10.1080/21568316.2021.2001038
dc.identifier.doi10.1080/21568316.2021.2001038
dc.identifier.issn2156-8324
dc.identifier.urihttp://hdl.handle.net/20.500.14454/1679
dc.language.isoeng
dc.publisherRoutledge
dc.subject.otherAccommodation industry
dc.subject.otherForeign employees
dc.subject.otherJapan
dc.subject.otherNatural disasters
dc.subject.otherRisk communication
dc.subject.otherRyokan
dc.titleTourism disaster risk communication: foreign employees’ preparedness and involvement in the Japanese accommodation industryen
dc.typejournal article
dcterms.accessRightsmetadata only access
oaire.citation.endPage498
oaire.citation.issue3
oaire.citation.startPage489
oaire.citation.titleTourism Planning and Development
oaire.citation.volume20
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