Igoa Iraola, EleneDíez Ruiz, Fernando2025-03-312025-03-312024-03-15Igoa-Iraola, E., & Díez, F. (2024). Procedures for transferring organizational knowledge during generational change: A systematic review. Heliyon, 10(5). https://doi.org/10.1016/J.HELIYON.2024.E270922405-844010.1016/J.HELIYON.2024.E27092http://hdl.handle.net/20.500.14454/2591The loss of organizational knowledge has emerged as a prevalent issue for 21st-century organizations. This systematic review aims to scrutinize knowledge transfer procedures applied to individuals in managerial and intermediate positions during generational change or knowledge management initiatives. Following the PRISMA statement [1], this review progressed through four stages, applying inclusion and exclusion criteria, and ultimately identifying 28 articles for the final analysis. Descriptive indicators and content-related metrics were employed in the study. Key findings include: (1) predominant investment in knowledge retention studies and procedure design is observed among large companies, primarily in the secondary sector; (2) digitalization emerges as a critical aspect of effective organizational knowledge transfer procedures and protocols; (3) intra-organizational communication styles are predominantly employed for knowledge transfer; (4) organizations prefer a collective approach to transferring both tacit and explicit knowledge. In summary, this research offers fresh insights into a pivotal area of business management, showcasing originality in its exploration of knowledge transfer within the realms of generational change and knowledge managementeng© 2024 The AuthorsBusiness developmentGenerational changeKnowledge managementKnowledge transferSystematic reviewjournal article2025-03-31